Ten Reasons Why Over 50 Companies in the NY Tri-State Area Trust EZ MSP, LLC. to Support and Manage Their Computer Network
- We GUARANTEE a 15 minute response time to network emergencies. If your network suddenly takes a turn for the worst, for whatever reason- our Network Operations Center (NOC) will most likely be aware of the problem before you are. Either way, we will respond to your emergency in 15 minutes or less, guaranteed.
- We give you a 24/7 Help Desk. Call us any time day or night for immediate technical assistance. No more waiting hours for someone to call you back when you need help. Our certified engineers can assist you right over the phone, just call our toll-free support phone number.
- We use a “flat-fee” pricing structure, that brings you unlimited support. Our unique pricing model allows your company to easily and effectively budget for IT costs. There are no surprises at the end of the month, and no more hourly billing charges.
- We grow with your business. Our computer support services are designed to easily scale as we help you grow your business. With our predictable pricing model (see #3), it is easy to understand the IT costs of bringing on an additional employee, for example.
- We are a Microsoft Partner. EZ MSP maintains certifications attainable by Microsoft. But we don’t stop there. Our engineers have earned certifications from many other vendors including Dell, Citrix, Sonicwall, HP, Fax Back and Nexsan. Additionally, our engineering team participates in a year-round continuing education program to ensure they are up-to-date with the newest trends in computer technology.
- We are proactive. Unlike other computer support companies that wait for something to break so they can charge you more hourly fees, our goal is to make sure your computers don’t break down in the first place. So say goodbye to all that wasted time and lost productivity and just relax knowing that EZ MSP is monitoring your network 24/7.
- We are far less expensive than hiring a full-time IT guy. Just run the numbers. By outsourcing your computer support to us, we can save you thousands of dollars on HR Costs, salaries, taxes, and benefits while giving you the expertise and experience of an entire IT Department.
- We have partnered with Charities to give back to the community. A percentage of every support contract we have is donated to charity on a monthly basis.
- We are the ONLY computer support company that offers a no-risk, 30 Day 100% money back guarantee. When you hire EZ MSP as your IT department, we will quickly put a stop to your daily computer problems, and ensure your network stays safe and secure. If, after 30 days, you are not completely satisfied we will refund your money, no questions asked.
- We are pleasant to deal with every step of the way!
